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Understanding & Implementing Tender Feedback

Understanding & Implementing Tender Feedback

Understanding and Implementing Tender Feedback – we all dread it, don’t we?

When the doomed ‘Contract Award’ notification hits our inbox with an attached letter titled ‘unsuccessful’ or ‘regret letter’. This can be one of the very few things that make our business-fueled hearts completely shatter!

To put it simply- we have never met a company who hasn’t had some sort of failure whilst tendering. It is very unlikely that you will win every tender you bid for – in fact – around 98% of well-established companies will tell you about a time they failed at tendering.

This could be down to a whole range of things that contribute to the evaluation of a typical tender. Bidding for a job is not just about putting your fingers on a keyboard and writing some profound content (or getting specialist support to do this for you)- there are other key factors that could let you down which you need to take control of and act upon, ready for the next tender!

Buying organisations (especially in the public sector) are now obliged to provide a decent amount of tender feedback as part of their evaluations. This is to support the supplier organisations better their chances next time.

How we approach it…

We are always advising clients to use this to their advantage and encourage them to receive as much detailed feedback as possible. If you only receive scores out of 100, ask for qualitative feedback to how the winner was successful and you weren’t. As mentioned, this is becoming increasingly provided as part of the Contract Award process.

Below is an example of what you should do when receiving the feedback and using this to your advantage towards future efforts.

EXAMPLE Maximum Score Available Your Score Winners Score
Quality 60% 32% 52%
Costing 40% 40% 30%
Total 100% 72% 82%

Our 4 steps:

  1. Understand the key area[s] to why you were unsuccessful- this will be translated clearly in numerical scores using a ratio of Quality & Pricing (and in some added cases, Interview/Presentation)- this will be your main focus to implement improvements;
    e.g. if you score 32% out of 60% for quality but 40% out of 40% for cost – this shows you were the cheapest supplier but lacked in your technical responses. It turns out you were only 11% away from beating the winner in total.
  1. Once quantitative data is identified, source the qualitative feedback provided (if none has been provided- ask for further detail)- this should be broken down clearly on the contract award notification to enable stringent focus on where to improve;
    e.g. out of the 60% maximum score for quality, a major section of this was a ‘Contract Management’ question, which accounts for 30%- the score and feedback provided suggests your contract management arrangements lack innovation and fundamental traits compared to those of the winner (incl. lack of efficient MI system etc.)
  1. Make sure an internal meeting is held with key members of your staff, in order to collaborate and discuss improvements where necessary;
    e.g. Assess all traits regarding Contract Management that was provided as feedback – research best practice – due to the lack of an effective management information (MI) system, it is best to find out which is the most affordable systems on the market- ask yourselves what are your competitors using? What was the winner using? – Companywide Idea generation sessions help massively to ensure a firm approach and wider understanding of what’s needed.
  1. Undergo regular sustainability reviews to ensure improvements are fully established across your organisation;
    e.g. ask yourselves – do we have an effective MI system now? Have we implemented innovative approaches? How do we compare to our competitors? Can we write a better response to Contract management now?

One of the biggest things you SHOULD NOT do is operate a ‘blame culture’ within your organisation when trying to understand tender feedback. Not only will that upset staff and ignite resentment but will likely damage your efforts of improvements going forward. We are strict believers that when tendering, if you win together, you have to lose together also. One of the most important things about tendering is making sure your colleagues are proofreading and checking EVERYTHING before submission. The more eyes, the better! If you find that a mistake was made by a member of your team which had huge effects on your succession of the work, then this should be an issue that was missed by the whole team and treated with solidarity, to effectively improve.

Remember- we offer a Tender Consultancy service to support the development and even review your work prior to submission.
Get in touch if you need further support with managing those all-important opportunities!

The importance of RELEVANT Case Studies!

The importance of RELEVANT Case Studies!

Tenders these days (especially in the Public sector) are extremely structured in that they all feature the same legality clauses and requests, based upon EU legislation and procurement law. One other majorly structured trait to a tender and something the buyer definitely wants to know is how you’ve delivered your services in the past!

The age-old question of – “Please provide 3 examples which demonstrate your technical capability in the market” – is now something of common-request in national tenders. And rightly so! Of course, buyers want to know who you currently work with, how much work you’ve done and what great results your company boasts.

They need to make sure you have undergone scopes of work, similar to what they are procuring. Experience is key to winning every contract and as part of our writing tutorials at Tender Consultants. We always state that evidence is needed to back up the majority of the responses. Usually, this evidence comes from your experience. This makes the buyer/evaluator feel at complete ease, knowing you have completed something similar before.

We are not saying that you shouldn’t bid for work you haven’t delivered before (especially if you’re a new business). You may have better tools, better ideas and more cost-effective solutions at your disposal that other businesses (with experience) lack. It’s all about assessing the relevancy of your experience and using this to benefit the contract at hand. This is where Case Studies will support your tendering efforts going forward.

A few Do’s and Don’ts to building case studies include:

  • DO – get in touch with your current clients and ask for testimonials. These can be added to support a strong case for why the buyer should choose you.
    E.g. The CEO of ‘Company X’ has stated we are “an impeccable & efficient company, who has not only delivered the most engaging content with brochures but has supported our marketing efforts overall”;
  • DON’T – just pick a client and submit ‘static’ material already developed. Always make sure you adapt your content and client to align with the specified requirements of the buyer. Ensure similar scope, nature and size is used every time, where possible.
    E.g. if you need to supply 500 brochures to a hospital, the buyer probably won’t care if you supplied 5 to a retail store previously- this is way different in size AND scope;
  • DO – use the STAR format when developing your Case Studies to clearly outline the Situation (brief context), Task (the work you faced), Action (what you’ve done) and Results (what were the results etc.).
    E.g. this helps to break down each case study. You may do this several times depending on the requirements within the tender. However, it is a very good start to show the buyer/evaluator what needed to be done, what & how it was done, along with success rates and statistics outlining benefits/improvements to the client;

So now you’re up-to-date…

This will be one of the most important elements you use as part of your tender submission and almost 99% of Stage 1/PQQ submissions nowadays have the experience and/or contract example requests embedded.

We encourage you to start working on your case studies as soon as your contract with a client begins. Therefore, you can at least get the basic information gathered using the STAR format and then adapt these case studies to align with future buyer’s requirements as part of tenders!

Need further help? Get in touch and let us help you grow, develop and standout!

GDPR – Understanding what’s expected!

GDPR – Understanding what’s expected!

As I’m sure you’re well aware by now, May 25th sees the implementation of the General Data Protection Regulation (or GDPR for short). This will be the new term used for the storing, processing and management of personal data. Basically, DPA and confidentiality processes have a new broader term to ensure all data is withheld in the most secure ways possible. GDPR is a vital update on what you currently do. We are assuming that what you currently do is best practice and of course abides by current DPA law.

I know what you’re thinking ‘we always operate confidentially – what’s new?’

What’s new are the heightened processes every organisation must undergo when handling data. With GDPR, there are more serious consequences if you are found to be using data incorrectly. With the majority of our subscribed clients on our various platforms, they all handle customer and/or public data in some form or another. It’s vital to understand the key points to this national legislation change and ensure this is adhered to fully.

Some of the key aspects your company must focus on is ensuring that all data is identified and assessed in line with new and specific protocols. Processes are structured, data is mapped and constantly improved upon, as well as being stored electronically and in traditional filing systems.

With implementing data governance best practices, you’ll not only comply with the GDPR but you’ll now be able to create more business value with confidence. This will ensure success when contracting with future parties.

We have now found many public and private tenders are increasingly asking suppliers if they are GDPR compliant via the multiple processes above.

Such questions have become apparent in a recent public tender within the creative sector (for e.g.):

  • Please confirm that you are GDPR compliant (detail relevant technical & organisational security measures)?
  • Are you maintaining Data Processing Records?
  • Do your standard contract terms include the new GDPR mandatory provisions?
  • Do you have a documented Breach Notification Process? Etc.

To maximise your scores, you would need to answer more than a simple YES!

Please see ICO’s brochure which provides further helpful information on preparing for and applying GDPR principles in your organisation[s].

We encourage all clients to take this information provided. Mainly to ensure any future tendering efforts aren’t spread thin merely by the lack of compliance against GDPR. Going forward, it is becoming quite clear that GDPR may soon become part of the normal questions asked in PQQs and ITTs.

Over the next few months, we will be analysing common requirements (as above) that are starting to come into effect with the changes and updates that GDPR will pose. Watch this space and remember to take a look at the brochure attached to begin what is needed for you to excel with upcoming tenders.

We’re here to help you grow, develop and standout!

Bid Writing – To bid or not to bid?

Bid Writing – To bid or not to bid?

THAT is the question! … Right?

Many factors may affect your decision to either bid or not bid for a contract. Rather than making it a gruelling and drawn out tender process, keep it simple.

We have put together a few checklist points, which you can use to determine an answer to the age-old question of tendering – to bid or not to bid?

CHECKLIST

Have you got 3 ideal case studies?
These are to be similar in scope, value and scale etc.
Is it right for you?
Look at the size, scope, location, specification – carefully assess the work – don’t be bidding for work in Uganda if you can’t deliver there
Is it financially viable?
Is it worth it? – would you be making a profit?
Do you meet the financial standing?
The golden rule is that you shouldn’t bid for a contract that is worth more than 50% of your annual turnover
Do you offer something unique in the market?
Look at your organisation’s USPs– what can you do that your competitors can’t?
Does this fit in with a long-term strategy?
Will this help expansion and fit into key goals for your company?
Do you need to outsource any work?
If so, how much? If it’s more than 50% why should you be chosen over other prime deliverers?
Does your company have the ability to deliver the project on paper?
Check your team CVs – is the experience and capability there?
Do you have time?
Do you require support? Can you afford to commit the time, effort and cost?
Would you choose yourself for this?
Put yourself in the buyer’s shoes – would you offer your company the workload compared to your competitors? How good can you put your offering across on paper?

How we can help further…

These are just a few examples of what you can ask yourself when deciding to bid or not to bid for a contract in your sector. We can help you decide via a highly effective and simple tender-readiness exercise our company provides, along with writing services, tender/procurement training and the best opportunity tracking around via industry-specific portals!

We don’t just look at the fact whether you should bid or not bid for any project but take into consideration your current practices, policies and written documentation to see if this sufficient against tender-specific requirements. It’s all well and good deciding to bid for a project/contract, but if you don’t have adequate processes, manuals and method statements etc., this will undoubtedly be your downfall. Make sure you’re fully ready to go!

Take the hassle out of the bid decision-making process and go for what is right for YOU!

Let us help you get there and ultimately make you grow, develop and standout!

Get in touch!

The Rules and Regulations when Tendering!

The Rules and Regulations when Tendering

Procurement: – The aspect of a business that many organisations wish was easier.

Buyers in the public sector, such as housing associations, councils, and other relevant government departments are dealing with public money. Our taxes! So, therefore, all that is procured must be done so in the fairest and most transparent ways possible.

If any conflicts of interest and/or other bias proceedings occur when tendering, there can be serious consequences to this. Especially with buyers paying massive fines and/or representatives facing prison time. The way in which procurement departments procure all works in the fairest way possible is called ‘sourcing the most economically advantageous tender’ (MEAT). This is usually established via an open process:

Open Process

Open to all organisations to submit a tender. On large projects, this may involve a pre-qualification process (PQQ) that results in a list of suitable suppliers who will be invited to tender (ITT). This open approach usually results in a large number of responses of varying suitability (i.e. both large companies AND SMEs).

It has been noted that more needs to be done to ensure ALL organisations are familiar with the ‘open process’ of tendering and the rules and regulations behind it. Hudson Procurement Group are here to do just that! Our aim is to improve the nation’s understanding of the broad term that is Procurement and eliminate the worries and qualms of managing tender processes by providing lucrative guidance and advice to ALL.

Our focus here is purely based on how the rules of public sector tendering via an open process can affect you and what can be done to ensure you’re at the top of your game:

Each UK public sector buyer is obliged by EU law to:

  • publish the contract opportunity in the public domain – our industry-specific portals (incl. Creative Tenders, and Technology Tenders to name a few) are the first of its kind to have manual daily bulletins processed/disseminated by an efficient team of people, rather than [mostly] flawed algorithms via automated systems used by ALL our competitors;
  • inform all suppliers of how tenders are to be evaluated – 95% of the time this is split between a quality and a commercial ratio (sometimes including a presentation stage too) – outline your tender strategy/focuses here – is 80% of the mark purely based on cost – are your rates competitive?
  • ask for whatever they feel is relevant to the opportunity – this could be method statements, evidence of past work, policies and written procedures – are you up to date with all background content – you don’t want to spend another 2 whole days creating a new policy from scratch- this minimises time from your actual tender response;
  • not discriminate against businesses registered in another EU country– so currently you may be up against your French competitors or other EU companies that are trying to make their mark in the UK – know your market – how do YOU stand out?
  • clearly, state all deadlines – this includes deadline to ask clarification questions & deadline for submission etc. Organise your time wisely based on this!
  • provide at least a 10-day standstill period – this is the period between contract award notification and actual contract award, allowing other suppliers the opportunity to contest/dispute the decision[s] made;

What will change in the coming years?

As we all know, some sort of changes may likely occur over time due to the whole Brexit saga and we will be the first to update you on how this affects you! For now, there has been no immediate impact on the legislative position in the UK and all the provisions listed above continue to apply!

These are just a few regulations in a very large pond filled with procurement jargon. Our upcoming Tender VLE service will ensure this jargon is broken down and shared via understanding methods and practice. The days of wishing procurement were easier are now over! Watch this space!

SMEs – Catapult wants YOU at the ‘Engage 2018’ event!

SMEs – Catapult wants YOU at the ‘Engage 2018’ event!

An exciting opportunity has arisen for SMEs that will potentially bring FANTASTIC opportunities and recognition to your company!

The Satellite Applications Catapult will be attending Engage 2018 by Digital Globe on 10–11 April 2018.  They published an opportunity stating they are on the lookout for innovative SMEs with products/services to showcase cutting-edge developments in the use of satellite data.

Engage 2018

This is a two-day event designed for senior-level executives from government and private organisations leveraging geographical information to enable smarter decisions. It takes place at Park Plaza, Westminster Bridge, London.

By attending alongside SA Catapult, you will have your own exhibition stand with your company and logo on full display in this highly desired event. On top of this, dedicated spaces for marketing materials to promote your business.

This is a fantastic opportunity to get your product/service heard, along with promoting your business to your target audience!

If this applies to you – then CLICK HERE for more information and to complete a few questions in order to apply.

If you are struggling to put this across in a concise and effective manner, then GET IN TOUCH – we can help with your bid writing efforts!

Digital Catapult are one of the sites that our administration team manually scrape every day and include the following creative contract opportunities:

BEST OF LUCK!

THE ALL-NEW TENDER CONSULTANTS!

THE ALL-NEW TENDER CONSULTANTS!

We feel that the time has come to restructure our current provision and are proud to offer you some brand-new services. These will not only make tendering a whole lot easier in your sector but will help maximise your success at securing those all-important contract opportunities. This is the all-new and improved TENDER CONSULTANTS service.

Our Growth Director/Founder, Jill Hudson, stated “since inception we have been continually assessing our customer’s needs and have developed various platforms where customers receive daily contract opportunity bulletins that are specific to their service sector. As a forward thinking and rapidly-growing company, we don’t ONLY want to support our customers with sourcing relevant and interesting opportunities, but help them through the next stages in order to turn that interest into a WIN!”

Jill has over 16-years’ experience managing a range of tenders across a whole load of industries. She is joined by our new Procurement/Content Manager, Dan, who has built his early career helping multiple SMEs and large corporations with ongoing tender writing and procurement support.

dan&jill

Dan said “after carefully analysing the core customers across our industry-platforms, we have created multiple services that are beneficial to all. No matter the work. No matter the sector. We have got you covered!”

Our NEW provision includes:

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TENDER READY – HELPING YOU PREPARE

Our 4 WEEK programme allows us to cover all the basics of procurement and create tender-specific content for your business in order to prepare you for the world of tendering.

 

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TENDER IMPROVEMENT – HELPING YOU TO THE NEXT LEVEL

Our 2 WEEK programme is all about focusing on what you’re currently doing and making sure we implement the necessary improvements that will allow your tendering approach to become more refined and successful!

 

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TENDER WRITING – HELPING YOU FILL THE SKILLS GAP

Due to common requests we’ve had from customers, we’ve launched a Tender Writing service. Mainly for those businesses who are incredibly busy but understand the importance of constant development, as well as those who simply can’t seem to make any progress and see any success from their efforts.

 

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TENDER MENTOR – HELPING YOU TO THE FINISH LINE

Our Tender Mentor service will allow you to tackle that all-important tender and receive professional and constructive feedback from our procurement specialists. This is a bespoke service starting at incredibly low rates to guide and review them all-important tenders prior to submission.

 

TENDER VLE – HELPING YOU UNDERSTAND

COMING SOON IN MAY 2018
This will include a video-based e-learning platform that allows YOU to get up to speed with how tendering works. And how YOU can maximise contract opportunities by developing knowledge further in this field. It’s more important now than ever to develop a skillset around procurement-based products and approaches. TENDER VLE is here to help you do just that!

TENDER BANK – HELPING YOU ORGANISE

COMING SOON IN 2019
Those who tender will know how time-consuming it can be. TENDER BANK will reduce this time considerably by creating a central place to save tender related information in an organised fashion. This will see an innovative tool which allows for tender documents to be created online. It will ensure you don’t miss any important aspect that could be hindering your tendering success.

WATCH THIS SPACE!

GET IN TOUCH TODAY IF YOU WANT TO IMPROVE YOUR TENDERING EFFORTS!

WE ARE HERE TO HELP YOU SUCCEED!

WE SOURCE CREATIVE CONTRACT OPPORTUNITIES FOR SECTORS INCLUDING;

Book a free live demo with Creative Tenders to see how we can help your business grow. 

In Development – Tender VLE

In Development – Tender VLE

Wouldn’t it be fantastic to have a one-stop shop for all your tender needs?

How about a shop that doesn’t charge and provides access to ongoing training, advice and guidance weekly?

3 words: LOOK NO FURTHER.

Here at Hudson Procurement Group we are proud to announce the launch of Tender VLE. 

A fantastic and engaging virtual learning environment which provides ongoing support, both with bid writing and procurement, TO EVERYONE, EVERYWHERE, FOR FREE!

With hundreds of subscribers already established on our innovative sector-specific platforms, one thing has become well known to us. This is that the majority of our customers require additional tender support from time to time. Our platforms currently allow customers to view opportunities that are not only specific to their sector, but specific to their exact service. We do this through daily bulletins manually created by internal staff, meaning opportunities are scoured across the country daily to ensure exact matches are ALWAYS listed.

This is proving extremely successful and highly desired by all clients. But, now it’s time to start acting on these opportunities and dealing with what most would describe as the ‘pain of procurement’ – writing a tender!

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ENTER Tender VLE

Tender VLE is a video-based e-learning platform that allows YOU to get up to speed with how tendering works. It also runs you through how YOU can maximise these opportunities by developing knowledge further in this field. It’s important now, more than ever to develop your skillset and embrace tendering rather than shy away from it.

We understand that video content is at its height, and there is a surprisingly low amount of knowledge-based tendering information available online. For these reasons, we will be using highly engaging video material in all learning sessions. This will be accompanied by a written ‘how-to’ guides so that we cater for the masses.

We’ve invested in the development of this product because our customers need it. We act quickly on customer requests and believe the easiest way to share knowledge far and wide is via online video master-classes. We’ve also decided to provide this content for free!

We won’t charge to grow and develop the UK economy. We hope that within the next couple of years we are able to develop an accredited version of our training to widen opportunity routes into writing for businesses, allowing a structured landscape for tender education.

Our launch date is May 2018 – be prepared to grow, develop and stand out with the best tender training available!

Tendering doesn’t need to be complicated!

Tendering doesn’t need to be complicated 

We’ll repeat … TENDERING DOES NOT NEED TO BE COMPLICATED!

There are so many factors to why people assume tendering is overly-complicated. This is usually down to the amount of time it takes to complete and how mundane the process is. Yes – there may be 5000 pages of specification but hey … who doesn’t love a bit of light reading!

The three things you MUST possess when tendering is PERSISTENCE, PLANNING & POSITIVITY!

Let’s get past the moaning and downtrodden attitude to how ‘complicated’ tendering is and break the process down to show how easy it actually is!

Please see our previous blog ‘the complicated tender process’ detailing a summary of the general tender process for added guidance.

In order to de-complicate the situation – let’s look at a few things that are deemed complicated when tendering. This includes:

1. Terminology

The number of abbreviations flying around is becoming increasingly common in the procurement world. Terms like RFQs, ITTs, PQQs, DPS, and RFPs seems like they are only used to confuse us into a state of literary decline. Let’s simplify:

PQQ Pre-qualification questionnaire – this is usually a stage-1 questionnaire asking about specific company details like insurance and similar contracts you’ve worked on etc., along with simple ‘yes and no’ questions making sure you’re not fraudulent and you pay your taxes etc.
ITT Invitation to Tender – we can sometimes forget out the PQQ and jump straight into an ITT, which is usually where your quality and costing ratio comes in. This is where you price the job at hand and answer several technical questions about your ability to undergo the work in accordance with usually detailed specification/scopes of work.
RFP Request for Proposal – very similar to an ITT where cost and quality are assessed however RFPs are used in situations where the client either can’t – or doesn’t want to – define the scope of work up front to an adequate level of detail, meaning you need to be very descriptive and state a clear proposal to what’s needed.
RFQ Request for Quotation – The RFQ is a lot like the Tender, however typically smaller in size and scope. They’re often more geared towards clients who are seeking pricing information for a defined scope of work or supply of materials or equipment. Detailed proposals are typically less often sought here.
Framework Framework Agreement is an agreement between one or more businesses or organisations. If you enter into a framework agreement, usually you will be one of many suppliers contractually bound to deliver against buyer requirements.
DPS Dynamic Purchasing System – A DPS is similar to an electronic framework agreement, with two exceptions, new suppliers can join at any time and it is to be run as a completely electronic process. DPS is used exclusively by public sector organisations and can be considered as a ‘competitive supply chain’, where all chosen supply chain members regularly compete for work via ITTs and RFQs.

2. Opportunities

These are extremely broad with hundreds upon hundreds of opportunities released daily! Customers tend to wish to have one main platform to source the most relevant opportunities to grow their business. Wouldn’t that be great? Currently, opportunities are typically shared through typically problematic electronic algorithms across multiple platforms, either showing you irrelevant opportunities or no opportunities at all.

Keeping it simple – sign up with our industry-specific portals via Tender Connect to receive daily opportunities, sourced from the hundreds of UK tender portals. These are manually searched and published on a daily basis by a team of procurement-based staff, not computers. We are the first company to do this and the feedback we have is out of this world

3. Portals

There are thousands of online platforms, websites and communication systems that are evident across UK procurement. Some portals are outdated, complex and an all-around pain to navigate. Our team have used them all! Just make sure you know your key focus areas and process-knowledge for each website – these are working your way around:

  • Downloading all tender information;
  • Asking/monitoring clarification questions from other suppliers/the buyer;
  • Submitting the tender;

Every website should have a ‘help’ section – don’t be afraid to use it and/or contact the people who run it.

Wouldn’t it be great if there was one platform for everything? For every industry? For every buyer? WATCH THIS SPACE– we are working with national professionals to work on a user-friendly, affordable and globally accessible platform to condense UK procurement in a one-stop-shop fashion.

4. Writing

Not everyone can write in an engaging, concise and straightforward manner. It’s easy telling people what you do, but to put that on paper in a professional way, covering set criteria, is a major hassle for a lot of business developers. Don’t get stressed with it. Just remember 3 key focus areas when writing a response to any question:

  • WHAT: what you have done or what you are going to do?
  • HOW: how you have done this (methodology) or how you are going to do it?
  • EVIDENCE: hard-hitting proof that you have done it before- experience/ evidence is key!

We offer Bid Writing services, using our procurement experts with over 25 combined years’ experience of writing tenders. Check us out – Tender Consultants.

5. Losing

What is the point of spending all this time on a bid for it to lose and you to go back hating the process, hating the tender and subsequently hating life itself! Don’t fret – USE THE FEEDBACK! If you didn’t win the work because you lack ISO accreditations (for e.g.)– you know what to do! As part of our provision at Tender Consultants, we have a tender readiness programme that you can use to make sure you maintain a good chance of securing key pieces of work.

All procurement-based processes that most people find difficult/complicated are exactly that because of the lack of understanding of key tender-management processes. We will be launching a FREE training environment (Tender VLE) in May 2018, which focuses on everything tender and procurement based, including profound topics that will completely eradicate the notion that tendering and procurement is complicated.

Let’s leave them procurement pains behind!

We’re here to help you grow, develop and standout!

Believe you can and you WILL, Believe you can’t and you WON’T

Believe you can and you WILL, Believe you can’t and you WON’T

You know what they say – believers are achievers!

Corny I know, but the principle DOES apply when tender writing. You can never just hit it and hope for the best – this isn’t snooker! Each piece of work you bid for should have been accurately assessed to make sure this is a good opportunity for your business (see our ‘to bid or not to bid’ blog for further information).

The point is, you have to go in fully prepped with the clear mindset of achieving this piece of work. If you are not fully confident that you can win the work, then don’t bid for it. Simple.

If you feel you are in with a good shot – then make sure any doubts or reservations are left at the door, as you don’t want these to be identified by the evaluator.

Remember to be descriptive, be assertive, but most importantly be positive!

You should:

  • use phrases like ‘We will …’ – no one cares you if you are attempting to do something – this is your piece of work – be confident and state you WILL deliver all that’s expected;
  • demonstrate your willingness to adapt, conform and collaborate with the buyer – always demonstrate further added value and what more you can do for the buyer – think of the positive effects this has socially and economically;
  • validate your company – describe not only what makes you different, but what makes you BETTER? Explain clearly why the buyer should choose you and not your competitors – why do YOU stand out?

You’ll find that if you’re below 80% sure to whether or not you should bid for the contract – this tends to show less confidence on paper. The better the opportunity that is right for you, the better your proposal will be projected. Unbeknownst to many, on a subconscious level, if we believe we are NOT destined to win the work, we will in many ways lag behind our competitors in that all-important tender.

Never go for any opportunity! Always go for the ones you believe in!

Get in touch with our bid writers today. We can help you believe what’s best for you!

Why Choose Hudson Procurement Group?

 Why Choose Hudson Procurement Group?

  • What do you do exactly?
  • How does it all work?
  • Why should I choose you?

Although these questions are being asked less and less due to our growing presence online and current position in the procurement sector. We still want to show you some key traits of our provision and how we work FOR YOU!

We have recognised that across all businesses nationally, contract/tender opportunities are spread so wide that it takes time and unnecessary hassle to source the right prospects for your company. Even if the right ones come through from your many subscriptions on a range of procurement portals, this may be delayed by up to 5-10 days, along with some (if not all) opportunities having zero relevance to your organisation. This is because CPV codes* are being used incorrectly on a major scale by both buyers and suppliers. Some portals don’t offer the full range of CPV codes available and/or delay the release of key opportunities due to automatic processes.

*CPV (Common Procurement Vocabulary) Codes are used to differentiate, segment and classify contract opportunities so that your company can search and receive notifications about the opportunities aligned to your provision/offering.

With over 25 years’ experience and extensive knowledge of tender management and opportunity tracking, the creative and innovative specialists at Hudson Procurement Group is doing something that no other company is doing. We are MANUALLY tracking all opportunities that are released daily from the majority of procurement portals across the UK. We take this information to MANUALLY publish daily bulletins that are not only sector-specific, but specific to your actual service. We do not rely on CPV codes, which ensures no mistake, or irrelevant opportunity will ever be sent. Every opportunity posted by public AND private buyers will be provided to you promptly, clearly and consistently on a specific platform dedicated to your sector.

We currently operate 11 industry-specific platforms including:

We offer free demos with a dedicated Account Manager, who also provides live support with our platforms. However, due to the intuitive and user-friendly design, we guarantee minimal support needed.

screenshot of creative tenders portal
screenshot of creative tenders portal

Customers are guaranteed to have every opportunity at their fingertips, including the value, location and brief description to what’s required. Their procurement practices are effectively improved, eliminating excess time spent on sourcing opportunities and more time on developing their procurement strategies.

However, it doesn’t stop there! Due to our combined knowledge and experience, we also offer Tender Consultancy.This platform supports clients to better understand and maximise procurement practices within their organisation. This includes impartial advice, bid writing, tender training, tender reviews and holistic support with procurement.

We have upcoming systems to support clients EVEN FURTHER in the upcoming years, which include:

Tender VLE

A virtual learning environment dedicated to offering FREE tender and procurement training on a range of educational levels (beginner, intermediate & advanced etc.) all in VIDEO & BLOG format;

Hudson Discover

A one-stop-shop for buyers and suppliers to use an inter-trading platform. This is to identify buying opportunities for our group of subscribers, making our portals more specific to the needs of our customers. This is already in development as per our ways of working above;

Tender Bank

An online platform where customers can obtain multiple documents that will support their tendering efforts, including policies, matrices, methodology templates and written response templates in line with sector-specific objectives;

Procure Smart

A user-friendly collaborative platform for buyers and suppliers where they will be able to upload, communicate and submit tender documents online.

 We are Hudson Procurement Group and we are here to ensure we help suppliers, buyers and the overall economy. We want to maintain access to procurement best practices and most importantly GROW, DEVELOP & STANDOUT!

Why choose Hudson Procurement Group? – I think by now you already know!

New Facebook Business Update – How this affects you?

New Facebook Business Update – How this affects you?

Can you hear that?

That’s the sound of creative agencies everywhere gasping at the recent news that Mark Zuckerberg wants to make Facebook’s news feed more ‘meaningful’ and ‘personal’.

One of Facebook’s biggest “focus areas for 2018 is making sure the time we all spend on Facebook is time well spent.”

This is the opening line in Mark’s latest monologue, posted on 11th January, where he states that consumer research has led them to the realisation “that public content — posts from businesses, brands and media — is crowding out the personal moments that lead us to connect more with each other”.

With changes already underway as of last year, Mark has promised all Facebook users that within a few months’ time “you can expect to see more from your friends, family and groups’ and seeing “less public content like posts from businesses, brands, and media”.

Apparently, this research has resulted from various studies carried out, including that on mental health and social media, in which Mark states “when we use social media to connect with people we care about, it can be good for our well-being […] we can feel more connected and less lonely, and that correlates with long-term measures of happiness and health.”

Facebook Business

So, how will you be affected?

The Creative Industry will undoubtedly be hit the hardest, due to many core services being the management of Social Media. Of course, we still have the likes of Twitter, LinkedIn, Instagram, Pinterest and Snapchat. But Facebook, as many will know, is key into retaining new customers and serves a great platform for consumer interactivity. With less and less engagement toward Facebook by the end of 2018, is this the beginning of the end for Facebook targeted ads? Or are prices going to seriously rise in order to pull your content through to your engaged audience? This will become increasingly limited over the next few months!

Although millions of pounds have been spent by companies since Facebook’s ‘target ads’ launched have begun, it seems there will be a massive drop in the amount being spent to garner consumer and business leads through this platform going forward.

Thinking ahead…

Bad news for some businesses and consumers who don’t mind receiving the odd advertisement now and again. Engagement between businesses and audiences will be reaching an eventual all-time low by the end of the year. Mark warns us that time spent on the platform and “some measures of engagement will go down.”

It’s time to get your experts to think ahead on ways in which B2C and B2B engagement can be driven elsewhere. Make sure your strategies for both yourselves and your clients consider this vital update. Facebook goes “from focusing on helping [consumers] find relevant content, to helping [them] have more meaningful social interactions.

Creative Tenders ‘In Conversation with Jill Hudson’ – Creative Tenders Website

‘In Conversation with Jill Hudson’ –  The founder of the Creative Tenders website

What is your role at Creative Tenders?

My role is quite vast, on a weekly basis I work with agencies who are struggling to see results from their tendering efforts, delivering tender training and tender writing services, as well as driving forward product innovation to ensure our group of businesses are constantly developing.

Why you think the Creative Tenders website was an instant success.

Creative Tenders was our flagship product and I thought about this business whist working in agencies and often thinking ‘there has got to be an easier way to get this information’.  I knew that if I had this trouble thousands of others would too, so I wrote a technical specification for a product which would make my job easier.

Because I knew the industry so well, having worked in it for over 15 years that the product instantly screamed success.  On the day we launched the ‘coming soon’ campaigns the phone literally rang off the hook.  We had 5 staff at the time and they were all on the phone taking calls.  As all phone lines were busy other agencies were messaging us on Facebook and email saying they couldn’t get through and wanted to speak about the product as soon as possible.  I knew then that this product would be a success.

Then when we launched, within minutes’ agencies were signing up.

What do you see changing in the world of procurement over the next 3 years?

Procurement is changing but slowly. With the growing use of technology and technical capabilities procurement portals will hopefully become more user friendly.  Most portals, in my opinion need simplifying to make it easier for agencies to navigate.  I think this is starting to get better for digital agencies with the use of Digital Market Place.

Brexit will play a huge role in procurement changes, even those who don’t realise it, a lot of money spent on creative tendering opportunities has come from Europe, either directly or indirectly so we won’t see any more opportunities which are funded by ERDF or ESF for example.  I believe it will take a while to steady the ship once we leave the EU, so I am hoping and praying that the transition won’t affect SMEs too much.

Lastly, the government plan on spending £1 in every £3 with an SME by 2020, they currently spend £1 in over £5 either directly or through a supply chain. It will be interesting to see the impact Brexit has on this goal.

What’s your thoughts on the current procurement practices of our government?

It’s quite clear that it isn’t 100% right, nor do I believe that the government think it is.  I know it’s very frustrating for our customers that they need to register on many different portals to access tender documents, each system with a completely different interface and user requirements. I won’t be the first to say that this needs to be addressed to move forward procurement in general.

Having tendered for over 15 years, I see the frustrations of our customers and have personally seen some horror stories in regards to client selection processes but all we can do is unite and work with procurement departments to educate them on how much effort we put into our tender documents to ensure fair procurement practices are addressed.

What is your hope for the UKs creative sector?

The sector is flying, there is no doubt about that.  We want our agencies to feel confident stepping outside of their comfort zone and looking at International business.  We’re opening our US office in 2018 to support and encourage buyers to use our UK based creative agencies.  This will be a core focus for us during 2018 and any interested agencies should contact me direct so we can chat about how we will support agencies with this development.

You’ve chosen Boston as your first US office, why is this?

There is a number of reasons really, firstly it’s the shortest flight from the UK now that they’ve opened direct flights from the North, it is also only a short 50-minute flight from New York.  Secondly, we’ve visited Boston attending conferences, events, hosted meetings with businesses and government bodies and we feel the support on offer and the welcoming nature of the business community, that Boston is ideal for us to dip our toe in the water and start making some waves in the US.

What’s the future for the Creative Tenders Website?

The sky’s limit. No really. We’ve made significant progress in the year and a half we’ve been in business. I dare say 90% of all UK agencies know who we are, we have over 500 customers which grows daily and we have an exceptional retention rate for agencies choosing to stay with us year on year.  Now that we’ve launched another 9-sector specific tender portals, we’re working on Hudson Discover which is an online inter-trading portal, allowing businesses to buy and supply directly to one another from our system.

The next 12 months sees us focusing on opening the US office, launching Tender Bank to support agencies through simplifying tendering, ensure Hudson Discover is up and running and operating successfully and generally working hard to double the number of tenders we upload daily.  We’re currently uploading about 10-30 every day, we want to make that a minimum of 50 new opportunities every single day by the end of 2018.

What can agencies expect when working with Creative Tenders?

Consistency.  We will ensure you get your daily bulletins so you don’t miss any opportunities.  We will guarantee that if you log a support query someone will call within 1 working hour maximum, and we ensure our customers that we are constantly flying the flag for the creative sector and encouraging fair procurement practices.

We won’t become stale either, we are constantly in development and constantly generating new products that benefit UK agencies during their tendering journey.

If you could explain Creative Tenders in one sentence what would you say?

An innovative product that ensures timesaving for busy agencies, making it a business-critical tool for agency growth.